Q: Is the Preserve at Los Altos beachfront?
A: Guests at The Preserve have access to our secluded beach. It can be reached either by a moderate hike (about 10 minutes down and 20-25 minutes up) along a gorgeous trail through our rainforest property or we can arrange for a vehicle to bring you and your guests down and to pick you up afterwards.
Q: Is the Preserve at Los Altos close to the Manuel Antonio National Park?
A: The Preserve is only 5 minutes away by car from the Manuel Antonio National Park. If you’d like we can order a taxi to bring you to the park and even arrange a guided tour, which will give you more information about the park’s nature and animals. The Manuel Antonio National Park is closed on Monday and open from Tuesday – Sunday.
Q: Is the Preserve at Los Altos close to the Manuel Antonio beach?
A: The Preserve at Los Altos is 5 minutes away from the Manuel Antonio’s world famous beach. We recommend ordering a taxi to the beach as parking nearby is limited. Of course, we will be more than happy to reserve a taxi for you.
Q: How is the weather in Manuel Antonio?
A: The weather in Costa Rica is divided into the dry season and the wet season. During the dry season, rainfall occurs but is less common. During the wet season, afternoon downpours are quite frequent but don’t last for more than a couple hours at a time. However, the weather in Manuel Antonio is pleasantly warm all year round.
Around 4.30 PM is when the outdoor lighting is absolutely gorgeous and, weather depending, you will certainly see a beautiful sunsetfrom anywhere at The Preserve.
Q: How long does it take to get from San Jose International Airport to The Preserve at Los Altos?
A: It is approximately a 2.5 hour drive. We highly recommend having us reserve private transportation. Your private driver will be waiting for you at the airport with a comfortable van that is fully equipped with A/C. The cost is US$ 165 each way for 4 persons. US$10.00 per extra person.
Q: What is the distance from the Quepos airport to the Preserve at Los Altos?
A: The Quepos airport is a 15 minute drive from the hotel. We can arrange a transfer from the airport to The Preserve.
Q: Is there an ATM close by?
A: An ATM is located just across the street from Los Altos.
Q: Where is the closest supermarket?
A: The closest supermarket is Super Joseth. It’s about a 10 minute walk along the road, or we can order you a taxi, which takes about 2 minutes. We also offer a pre-arrival grocery service. We will send you a grocery list via email, which you will fill it out and send back to us at least 48 hours prior to your arrival. Your kitchen will be stocked with the items before your arrival.
Q: Is there parking at The Preserve at Los Altos?
A: Yes, we have a secure parking lot and garage.Parking is complimentary.
Q: Is maid service included in the rate?
A: Yes, there is a daily maid service included in the rate. Upon request, there is an evening turndown service available till 8 PM. The evening turndown service includes amenities and fresh towels
Q: Is breakfast included in the rate?
A: Yes, a continental or typical breakfast is included in the rate. Breakfast is open from 6.30 AM – 10.30 AM at our onsite restaurant Karolas.
Q: Is wireless internet included in the rate?
A: Yes, there is wireless internet throughout the resort and this is included in the nightly rate.
Q: What are the opening hours from the restaurant Karolas?
A: Karolas is open from 6.30 AM till 10 PM and there is a happy hour from 4 PM – 7 PM every day. All cocktails and beers are 2 for 1.
Q: What is the check in and checkout time at The Preserve at Los Altos?
A: Check-in time is at 3 PM and the checkout time is at 11 AM. The front desk is open from 6 AM – 10 PM.
Q: What are the laundry service options at The Preserve at Los Altos?
A: The Preserve works closely with a 3rd party for dry cleaning and laundry services. Please let the front desk know 1 day in advance if you would like your clothes to be washed or dry cleaned.
The cost is the following:
Wash/dry: $4.00 per kilo.
Dry Cleaning service: $10.00 per item.